Tamworth Correctional Centre

Tamworth Correctional Centre is a medium security facility for male offenders located in the Northern Tablelands, 397 km north of Sydney. It serves as a reception correctional centre for Tamworth and surrounding districts.

Phone

(02) 6764 5333 

Fax: (02) 6766 4851

Street address

Corner of Dean and Johnston Streets
Tamworth NSW 2340

Postal address

PO Box 537
Tamworth NSW 2340

How to get there

Public transport

Train services are available daily into Tamworth from various locations. For travel information, go to Transport NSW. 

Private transport

The centre is located on the corner of Dean and Johnston Streets. Car parking is available via the Johnston Street entrance.​

​Visitor information

Bookings

Bookings are essential for all visits. 

Visits can be booked for the upcoming week by either:

• using the JUST Connect booking system 
• phoning the Visits Booking Line on (02) 6764 5360 from Monday to Friday, from 9:00 am to 11:30 am.

Before travelling for a visit, please call the Centre to confirm your visit and visiting time.

Visit times

Video/ tablet visits

Saturday:

• 8:30 am to 9:00 am
• 9:30 am to 10:00 am
• 10:30 am to 11:00 am
• 11:30 am to 12:00 pm
• 1:00 pm to 1:30 pm
• 2:00 pm to 2:30 pm.

In-person visits

Sunday:

• Session 1 – 9:00 am to 11:00 am
  
• Session 2 – 1:00 pm to  3:00 pm.
  

You must arrive at least 30 minutes before the start of your in-person visit.

Legal visits

Legal practitioners may visit 7 days from 9:30 am to 3:00 pm.

Notification of intention to visit must be given at least 24 hours in advance by faxing the Centre the details of your visit.

Conditions of entry

COVID-safety measures apply to in-person visits, make sure you know the rules before you book.

Appropriate dress standards

The visits area is a family environment. You must dress appropriately. This generally means clothes must be respectable and not too provocative.

You cannot wear anything that hides your face, except for religious reasons. In that case you will be asked to remove your face covering temporarily so staff can verify your identity.

Inappropriate dress (PDF, 419.1 KB) includes:

• Clothes that have possibly controversial logos, words or slogans such as:
  • Motorcycle gang 'colours' or gang insignias.
  • Logos or symbols associated with drugs or drug paraphernalia.
  • Swear words.
• Tight or revealing clothing including:
  • Tops and dresses that expose the stomach or chest.
  • Swimsuits or skirts or shorts shorter than mid-thigh.
  • Mesh or other "see-through" clothes.
  • Clothes that are excessively dirty, ripped or frayed.
• Heels higher than 5 centimetres.
• Any jewellery other than a plain wedding band, sleepers and studs. This means no engagement ring or any other ring with stones, and no bracelets or necklaces.
• Tops or jumpers with a hood.
• Hats, scarves or head coverings (excluding religious wear).
• Hair scrunchies or clips. Only single elasticated hair ties are allowed.
• Watches, smart watches or activity trackers.
• Bare feet.
  

Other conditions

Visitors may be asked to leave on a first come, first leave basis to make room for new visitors.

Before travelling, visitors should book accommodation which is available in the city.

Visitors need to produce either:

• 2 primary forms of identification; or 
• 1 primary form and 2 secondary forms of identification.

Concerns about inmate health

You can contact us if you are worried about the health of a family member or friend in custody.

General concerns

If you want to give us mental health information only, call Justice Health NSW Mental Health Helpline on 1800 222 472 – 24 hours a day, 7 days a week.

If you want to give information about mental or physical health, or have concerns about access to medication, you can:

• call Justice Health NSW on (02) 9700 3000 between 8:00 am to 4:00 pm
• email JHFMHN-clo@health.nsw.gov.au.

Find out more about the Justice Health and Forensic Mental Health Network (Justice Health NSW).

Urgent concerns

If you want to give us urgent or important information so that we can take immediate action for your family member or friend, call the correctional centre on (02) 6764 5333.

Urgent information about your family member or friend might include:

• risks to self, e.g. thoughts of self-harm, thoughts of suicide
• risks to others, e.g. thoughts of harm to others
• acute medical concerns, e.g. heart attack.