Long Bay Hospital

Long Bay Hospital is located on the Long Bay Correctional Complex. The complex is located 14km south of Sydney's central business district. The complex houses the:

Long Bay Hospital a maximum-security facility for medical and psychiatric cases, as well as remanded inmates.

Also located on the Long Bay Complex is the Metropolitan Special Programs Centre (MSPC).

Phone

Phone: (02) 8304 2000

Street address

1300 Anzac Parade
Malabar NSW 2036

Postal address

PO Box 13
Matraville NSW 2036

How to get there

Public transport

The complex is accessible by public transport, the nearest railway station is Central and buses run regularly to and from the complex.

Private transport

The Long Bay Complex is situated on Anzac Parade about 3km south of Maroubra. There is limited parking at the complex.

Long Bay Hospital Areas 1 and 2

Hospital Area 1

Hospital Area 1 houses inmates of various security levels, including maximum-security inmates in more than four areas. One ward is dedicated to medical patients and three others are for short and long-term psychiatric patients. Corrective Services NSW and the NSW Department of Health manage Long Bay Hospital 1 together.

Hospital Area 2

Hospital Area 2 is a maximum to minimum-security facility. Long Bay Hospital 2 houses inmates from across the state who come to Sydney for specialist medical treatment or assessment as well as inmates on remand.

Visitor information

Bookings

Bookings are required for in-person and video visits.

To make a booking to visit at inmate in Hospital Area 1 or 2, please call (02) 9289 2010 Monday to Wednesday between 8:30am and 12:00pm.

Bookings via JUST Connect can be made Monday to Wednesday between 8:00am and 12:00pm.

Visitors from overseas can book video visits via email: LBHVisits@justice.nsw.gov.au

Visit times

Before travelling for a visit, please call the correctional centre to confirm your visit and visiting time.

New COVID-safety measures apply to in-person visits, ensure you know the rules to avoid missing out.

In-person visit times

In-person visits take place on Saturday and Sunday in various timeslots between:

• 8:00am and 11:45am

Video visit times

Contact the visits booking line for specific times.

Legal visits

Legal practitioners may visit between 8am and 3pm, seven days a week. All legal visits must be booked in advance. Please provide notification of your intention to visit at least 24 hours in advance by emailing a letter of introduction to LBHLegals@justice.nsw.gov.au. The Function Manager Security is the approving officer.

Conditions of entry

Appropriate dress standards

The visits area is a family environment. You must dress appropriately. This generally means clothes must be respectable and not too provocative.

You cannot wear anything that hides your face, except for religious reasons. In that case you will be asked to remove your face covering temporarily so staff can verify your identity.

Inappropriate dress (PDF, 419.1 KB)(PDF , 419.0 KB) includes:

• Clothes that have possibly controversial logos, words or slogans such as:
  • Motorcycle gang 'colours' or gang insignias
  • Logos or symbols associated with drugs or drug paraphernalia o Swear words
• Tight or revealing clothing including:
  • Tops and dresses that expose the stomach or chest
  • Swimsuits 
  • Skirts or shorts shorter than mid-thigh
  • Mesh or other "see-through" clothes
  • Clothes that are excessively dirty, ripped or frayed
• Heels higher than 5 centimetres
• Any jewellery other than a plain wedding band, sleepers and studs. This means no engagement ring or any other ring with stones, and no bracelets or necklaces
• Tops or jumpers with a hood
• Hats, scarves or head coverings (excluding religious wear)
• Hair scrunchies or clips. Only single elasticated hair ties are allowed
• Watches, smart watches or activity trackers
• Bare feet.

Concerns about inmate health

You can contact us if you are worried about the health of a family member or friend in custody.

General concerns

If you want to give us mental health information only, call Justice Health NSW Mental Health Helpline on 1800 222 472 – 24 hours a day, 7 days a week.

If you want to give information about mental or physical health, or have concerns about access to medication, you can:

• call Justice Health NSW on (02) 9700 3000 between 8:00am to 4:00pm
• email JHFMHN-clo@health.nsw.gov.au.

Find out more about the Justice Health and Forensic Mental Health Network (Justice Health NSW).

Urgent concerns

If you want to give us urgent or important information so that we can take immediate action for your family member or friend, call the correctional centre on (02) 8304 2000.

Urgent information about your family member or friend might include:

• risks to self, e.g. thoughts of self-harm, thoughts of suicide
• risks to others, e.g. thoughts of harm to others
• acute medical concerns, e.g. heart attack.