Victims Services

We're here to help. Call the Victims Access Line 1800 633 063 or Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)

Families and Friends of Missing Persons Service

Families and Friends of Missing Persons Service (FFMPS) is the only service in Australia that provides free counselling, information and support to people in NSW.

For families and friends of missing people, we offer:

  • free and confidential counselling
  • information and resources on issues specific to missing people
  • liaison with service providers.
Service providers can contact us with any questions about:
  • our service and presentations on FFMPS
  • referring a family or friend of a missing person to us for support
  • resources, best practice approaches and issues specific to missing people.

How do I report someone missing?

Although we work with search agencies, we do not search for missing people.

If you have concerns for the safety or welfare of a person who is missing, you can make a report at your local Police station.

For more information, visit NSW Police.

Further information

Our service provides support, information and referrals 9am to 5pm, Monday to Friday (excluding public holidays).

You can contact us by:


1800 633 063 (option 7)



Last updated:

15 Apr 2024

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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