Victims Services

We're here to help. Call the Victims Access Line 1800 633 063 or Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)

Information alert

Call Triple Zero 000 in an emergency, if you or anyone else is in immediate danger or if a crime is occurring. 

Contact us

We're here to help. Get in touch with us by phone or email for free and confidential information, advice and referrals. 

Call us

We're available 9am to 5pm, Monday to Friday (excluding public holidays).

Call the Victims Access Line on 1800 633 063 to speak with a member of our team. 

Call our Aboriginal Contact Line on 1800 019 123 if you would like to speak to an Aboriginal team member. 

    The National Relay Service

    If you are deaf, hard of hearing or have a speech impairment, you can contact us through the National Relay Service:

    Interpreter support

    If you need an interpreter, you can call the Translating and Interpreting Service on 13 14 50.

    Email us

    Send us an email to

    Mailing address

    Write to us at:

    Commissioner of Victims Rights
    Victims Services
    Department of Communities and Justice
    Locked Bag 5118

    Useful contacts and crisis numbers

    Visit Crisis numbers and helplines for additional useful contacts and crisis numbers.

    Find Victims support and services outside of NSW if you have been a victim of crime in another state. 

    Media enquiries

    For all media enquiries, contact the Department of Communities and Justice’s Media Unit:

    Social media

    Connect with the Department of Communities and Justice on social media for the latest news and to join the conversation.

    Website accessibility tools

    We aim to ensure content on this website is available to the widest possible audience. Please contact us if you are having trouble accessing any information on this website or if you have suggestions on how we can improve the accessibility of this site. 

    For more information on how to use our website accessibility features, such as automatic language translation and accessibility personalisation tools, visit Website Accessibility

    Last updated:

    22 Apr 2024

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    We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

    Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

    You can access our apology to the Stolen Generations.

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