Victims Services

We're here to help. Call the Victims Access Line 1800 633 063 or Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)

Services for families and friends of missing persons

Information alert

If you or anyone else is in immediate danger or a crime is currently occurring, please call Emergency Triple Zero (000).

When someone goes missing, accessing the right support and information is critical. This page outlines a range of services designed to support family members and friends of missing persons. These services can help you throughout the entire process, from the initial search to the period after a missing person has been found. 

Reporting a missing person 

In NSW

If you have concerns for the safety or welfare of a person who is missing, you can make a report at your local police station immediately. There is no need to wait 24 hours before making a report.

To learn more, visit NSW Police Force website.

Interstate

If the person went missing outside of NSW, you can also report this to your local police station.

Overseas

If an Australian is missing overseas or if you live overseas and are concerned about someone missing in Australia, please report them missing at your local police station. 

The report will be forwarded to the Department of Foreign Affairs and Trade who will coordinate the investigation into the missing person.

To learn more, visit the Australian Federal Police website.

Missing persons registries

Several registries are available to provide information about missing persons:

Finding family and friends

Various organisations offer services to help find missing family members:

Managing financial affairs 

When someone is missing, it can be difficult to manage their property and finances. Section 54 of the  NSW Trustee and Guardian Act 2009 allows for an application to be made to the Supreme Court after a person has been missing for at least 90 days.

To learn more, visit the NSW Trustee and Guardian website. You can also contact LawAccess NSW for assistance with your application.

Coronial information

If you have questions about the progress of a missing person’s investigation with the Coroner’s Court, contact the police officer in charge of the case. For more information, contact the Coroners Court of NSW.

Last updated:

22 Nov 2024

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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