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To apply for victims support, you will need to provide a variety of supporting documents to accompany your application. The documents you need to provide will depend on the type of support you are applying for. This page will help you to learn more about the documents and information we need and how you can collect this to support your application.
All applicants must complete an application form and provide a copy of their current government-issued identification.
You need to provide a copy of one form of current government-issued identification with your application. This could be a:
Please do not send us the original document. Please ensure the copy or image:
If the applicant is under the age of 18, a copy of their parent or guardian’s identification needs to be provided with the application form.
If you cannot provide a copy of your government-issued identification document, please contact us to discuss your options.
If you’re applying for financial assistance or a recognition payment, you will also need to send us extra supporting documents. The information and documents you need to provide will depend on your individual circumstances and the type of support(s) you’re applying for. This may include:
The required documentation must be provided to us when submitting your application, except for medical, dental or counselling reports for an application for a recognition payment, which can be provided within 12 months of applying.
We will not accept supporting documents shared through links to cloud storage or file-sharing services like Dropbox or Google Drive. Please upload your documents directly to the online application form or attach them to an email.
If you’re applying for financial assistance or a recognition payment, you will need to provide details of a bank account in your name. If you would like victims support payments to be made to an account in another name, please contact the Victims Access Line or Aboriginal Contact Line before submitting your application as we will require you to provide further documentation to accept your application.
If you did not report the incident(s) to NSW police, you can provide a report written by a government or government-funded organisation to support your application. Reports can be provided by organisations that receive funding from the NSW Government or Australian Government to provide welfare, health, counselling or legal assistance to victims of crime.
The report needs to be provided on the organisation’s letterhead and should be written objectively and factually, offering specific information and details rather than general references to incidents such as ‘domestic violence’.
The report needs to include the following:
The completed and signed report should be provided to you (the applicant) to upload to your application, email or post to us.
Unfortunately, if information is missing from the report, we may not have enough evidence to determine the victim’s application for support.
Please note that Victims Services does not provide reimbursement or pay for the costs of an organisation completing a report.
Victims Services may contact the organisation to verify the information provided.
If you are applying for financial assistance for economic loss or a recognition payment, you will also need to provide a medical, dental or counselling report to show how the incident impacted you. If you are applying for financial assistance for immediate needs, you may choose to provide a medical, dental or counselling report to provide details about what happened to you and how the incident(s) impacted you.
You can ask your doctor, dentist, counsellor, or other medical or health professional, to provide one of the following:
The completed form, record(s) or report(s) should be provided to you (the applicant) to upload to your application, email or mail to us.
We will reimburse you for the cost of getting copies of existing records if your application is successful. We will not cover the cost of new reports created for the purposes of supporting your application.
To learn how to get your health records, and other records the government may hold about you, visit the Information and Privacy Commission’s website.
If you’re applying for financial assistance , you may need to send us copies of itemised tax invoices, receipts, or treatment plans for the costs you’re claiming and explain how the costs relate directly to the violent crime or modern slavery. You will also need to provide evidence of any Medicare or private health insurance rebates.
You can use the Expenses form to claim new expenses after your initial application for financial assistance has been submitted or approved.
If you've lost earnings because of a violent crime or modern slavery offence, you may be able to make a claim for this loss.
As part of your claim, you’ll need to provide us with information about how you lost earnings because of the incident.
You can use the optional Certificate of Earnings form to help you collect this information. This form can be completed by your employer or by your accountant if you’re self-employed.
Alternatively, you can send us a letter from your employer that includes:
If you are self-employed, please provide tax and bank statements that show your income.
The completed form or letter should be provided to you (the applicant) to upload to your application, email or mail to us.
Family members of a homicide victim (family victims) have a different set of supporting documentation requirements.
If you are a family victim, you may need to provide evidence of your relationship to the homicide victim, evidence of financial dependency and a completed Travel Expenses Declaration form (PDF, 256.8 KB). To learn more, please see:
08 Feb 2024
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.