Victims Services

Victims Access Line 1800 633 063, Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)

Immediate Needs Support Package

The Immediate Needs Support Package (INSP) is available to victims of domestic violence. It is intended to help pay for things you need urgently to be safe and healthy because of the violent crime. 

Support packages available include:

  • Rent assistance 
  • Household items 
  • Clothing & toiletries 
  • Whitegoods and appliances 
  • Change of locks 
  • Security cameras 
  • Security windows/doors 
  • Alarm system 
  • Storage 
  • Removalist.

Packages have pre-set limits and can be combined to a maximum amount of $5,000. Further information about the support packages is included on the INSP claim form (PDF, 780.9 KB).

Who can apply?

  • Primary victims of domestic violence.

For more information see Eligibility criteria.

How long do I have to claim?

  • Within 2 years from the domestic violence offence.

How do I apply?

Please complete both the Primary Victims form and the INSP claim form (PDF, 780.9 KB).

PDF forms are also available. 

Documents required

  • A copy of your government issued identification, for example, a driver licence, passport, Medicare card or card issued by Centrelink. To find out what types of identification we accept, visit Supporting documents.
  • A police or government/government-funded organisation report, or a medical report, that provides details about what happened and shows how the violent crime has affected you.

If the violent crime was reported to NSW police, you don't need to send us a police report. You just need to provide as much information as you can about what has happened to you in the application form.

Records you need to keep

If you receive an INSP, you will need to keep receipts, itemised tax invoices or other evidence, such as a tenancy agreement, for a period of five years.

You may be asked to provide these to Victims Services to show how you spent the INSP money.

Collecting information to support your application

Further information and optional forms are available to help you collect the information we need when applying for the Immediate Needs Support Package. This includes:

For more information on how to collect the information required, visit Supporting documents.

Last updated:

08 Feb 2024

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