Victims Services

We're here to help. Call the Victims Access Line 1800 633 063 or Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)

Victims Support Scheme

Information alert
We’ve updated some of our Victims Support Scheme application forms.

To apply, please visit Make an application to access the latest online application forms. 

If you have any questions or would like to speak with a member of our team, please call the Victims Access Line on 1800 633 063 from 9am and 5pm, Monday to Friday.

What is the Victims Support Scheme? 

The Victims Support Scheme provides counselling, financial assistance and a recognition payment to victims of an act of violence or act of modern slavery in NSW.  

Who can apply?

You may get help through the Victims Support Scheme if you have been injured due to a violent crime or modern slavery that happened in NSW. 

Support is available for:

  • a person who has been injured as a direct result of a violent crime or modern slavery (primary victim)
  • a person who has been injured as a direct result of witnessing a violent crime (secondary victim)
  • a parent, step-parent or guardian who is caring for a child who has been injured as a direct result of a violent crime or modern slavery
  • an immediate family member of a homicide victim (family victim)
  • a relative of a homicide victim, not considered a family victim, who is affected by the victim's death (extended family member).

The type of support you can get, the information you need to provide and the time limits to apply will depend on your situation. Some people are not eligible for support, even if they are a victim of crime. For more information on persons who are not eligible, see section 25 of the Victims Rights and Support Act 2013

There are also circumstances where support may be declined or the amount reduced. For more information on those circumstances, see section 44 of the Victims Rights and Support Act 2013.  

To learn more about who can apply for victims support, visit Eligibility criteria.  

What support is available?

The Victims Support Scheme provides: 

When do I need to apply?

There are time limits for applying for victims support, which vary based on the type of support you are seeking and the violent crime. 

To learn more about the time frames to make an application, visit Eligibility criteria.  

How do I apply for support?

To apply for victims support, you will need to submit an application form and provide a copy of your current government-issued identification.  

Depending on the type of support you’re applying for, you may also need to provide additional information and documents. You can learn more about what you will need to provide on the webpage for each support type.

For more information about the steps to apply for victims support, visit Make an application

Who can I ask for help?

If you have any questions, please call our free and confidential Victims Access Line on 1800 633 063 or the Aboriginal Contact Line on 1800 019 123 (Mon – Fri, 9am-5pm) or email us at  

A support worker, friend or family member may also be able to assist you.  

Want more information?

All victims of crime can get free and confidential information, advice and referrals. Contact our Victims Access Line or Aboriginal Contact Line, or visit Information for victims of crime in NSW


Last updated:

16 Jul 2024

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Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

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