Case conferencing involves bringing together relevant practitioners (e.g. social worker, nurse, early childhood educator) to reflect on the family’s needs and to identify solutions to the issues they face. It can ensure relevant practitioners have all the information they need to support a family. It can also support home visitors or case managers to:
Case conferences are conducted in addition to home visits.
They are conducted with other service providers who are or should be working with a family or client. This includes internal and external providers. If possible, and where appropriate, the client and family members or close supports may also be included.
In this activity, a case manager should take on the role of ‘team leader’.
During a case conference the following activities can be undertaken:
The frequency of case conferences will depend on the frequency of home visits. For example, if home visits are weekly, case conferences should weekly also.
Case conferences may also be necessary when a family experiences significant change or crisis.
This flexible activity has been implemented with families with new born infants.
In the Home Visiting Program weekly case conferences are conducted between nurses, social workers and parent aides. This aims to encourage discourse, reflection, and mutual information sharing. Interdisciplinary assessment, planning, and evaluation of program strategies takes place at these weekly meetings.
25 Nov 2022
We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future.
Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.
You can access our apology to the Stolen Generations.