Victims Services

Victims Access Line 1800 633 063, Aboriginal Contact Line 1800 019 123 (Monday-Friday, 9am-5pm)

Support Groups

Groups are held online and in various NSW locations throughout the year. Groups are for families and friends of missing people who live in NSW, or relatives and friends who have a loved one missing in NSW. There is no cost to attend groups.  

The groups intend to provide a safe space where families and friends can:

  • meet and connect with others 
  • share and talk about experiences
  • learn information about the missing persons sector 
  • share helpful ideas and strategies about ambiguous loss and living with a loved one who is missing.

What should I expect?

Groups can cover a range of topics, including; ambiguous loss, self-care, mindfulness, working with media, managing financial affairs, coronial processes, and other topics suggested by group members 

Qualified social workers or psychologists facilitate the support groups. 

Attendees are asked to keep information that is shared in the group confidential and to communicate respectfully with each other. Families and friends are welcome to attend the meetings as often as they like and to participate at a level that they feel comfortable. 

How do I attend a support group meeting? 

Call 1800 633 063 (option 7) or email to discuss your situation and whether the group is the best way to meet your needs. 

We will explain how groups are run prior to attending for the first time. 

Last updated:

18 Aug 2021

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, Department of Communities and Justice is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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